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When things go pear-shaped with your plumbing, you need more than a mate with a spanner. Whether it’s a burst pipe at 6am, a gas leak that won’t wait, or a hot water system that’s gone cold overnight, we’re the team to call when you need someone now, not next week.
We prioritise true emergencies (the kind that cause real damage) and get there fast, equipped with the tools and local know-how to back us up. You’ll also get straight talk, upfront pricing and a fix that sticks.
Picture this: the unsettling sound of rushing water where it shouldn’t be — a burst pipe about to wreak havoc. Or a blocked drain that backs up into the house mid-dinner prep. Then, there’s the overflowing toilet, the bane of a single-bathroom household.
These are the stories we respond to, day and night. Our team shows up with tools in hand, ready to unravel the emergency. We quickly get to the root of the problem, explain what needs to be done with clear, upfront pricing while noting that surprises can sometimes lurk beneath the surface. After that, we roll up our sleeves to prevent further damage and restore order.
Emergencies are stressful. You need someone who’ll show up, know what they’re doing, and not make things worse. Here are just some of the reasons why we’re Ballina’s go-to team:
We’ve built our reputation by being the ones you can rely on when it counts. Consider us your calm in the storm, providing expert solutions with clear communication when you need it most.
Real emergencies get top priority and are often the first job of the day.
No nasty surprises, just honest estimates from the get-go.
Over 57 years on the tools means we’ve seen (and fixed) it all.
We have jetters, cameras, and all the kit to sort the problem properly.
No jargon, no upselling, just clear advice and solid service.
Whether you’re unsure what qualifies as an emergency or just want to know what to expect, we’ve got straight answers. Here are some of the things we get asked the most:
If it’s causing damage, poses a safety risk, or leaves you without essentials (like no hot water, a gas leak, or a non-working loo), it’s urgent. We’ll help you figure it out if you’re unsure — just give us a bell. It’s always better to check than wait and wish you hadn’t.
We triage true emergencies (especially during work hours) and prioritise serious issues first thing the next day. After-hours callouts may be available on a case-by-case basis — just let us know what’s happening. We also offer urgent callouts for commercial sites and industrial properties. Just let us know what’s happening and we’ll guide you from there.
Yes. We’ll give you a quote based on what we can see. If we find more once we dig in (literally), we’ll always let you know before we go further. No hidden surprises, just honest, transparent pricing.